Faculty Biographies

Mark P. McDonald

Adjunct Professor

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Education

• B.A., Colgate University
• M.A., Trinity College

Affiliated Programs

Research Interests

Biography
Professor McDonald is a partner at Accenture and currently serves in Accenture's Electronics and High Technology Practice, working in the areas of supply chain management, marketing effectiveness, and six-sigma and process management. Formerly, he served as the managing director of Accenture's Center for Process Excellence. His responsibilities at Accenture over the past five years have concentrated in the area of e-commerce. He is the chief architect of Accenture's client service processes and methodology used by over 50,000 consultants within the firm. His research is published in numerous articles and The eProcess Edge, a book co-authored with Peter Keen. Professor McDonald has also recently served as a guest lecturer at Georgetown University and the University of Chicago and conducts senior executive education sessions at Accenture.